Outsourcing your email support has many positive impacts. But before we talk about why it is essential to outsource your email support, we should know what exactly it is? Outsourcing The Email Customer service is one of the crucial aspects you as a company head should take care of without... Read More
Before we talk about why it is essential to outsource live chat support, we should know what exactly outsourcing is? Outsourcing The Live-Chat First of all, outsourcing live chat support is a business strategy. Professionals use the method to quickly outsource the customer service inquiries to customer service teams outside... Read More
Suppose you are among the people who think that logistics means transporting goods from one place to another. Then you are wrong! Logistics refers to the planning, management, and control of tangible and intangible flows of goods. These moves can be between several companies, within a company, or between suppliers... Read More
What is back office support service? There are two sections that make up an office, first is the client facing section and second is the back office support service section. Back office support service section consists of the administration and support personnel, who are not client facing. Major functions of... Read More
At any given time there are a list of core activities and non – core activities that a business focuses on. In this blog post we are going to be focusing on the list of non – core activities that business can either reduce focus on or directly outsource them.... Read More
What is a virtual assistant? A virtual assistant is an individual that takes care of the administrative duties of an office over the internet. This individual has the expertise and the necessary tools to handle tasks that require the managerial staff authority. With the help of shared documents and tools... Read More
What is live chat? A live chat option is available on most websites these days. It is an option through which a customer can contact the company in a direct manner with the questions they have related to the products or services. This live chat is nothing but code that... Read More
In the world where we live today, technology is that single unifying factor that’s transforming everything, from the way we feature out everyday essential tasks to the way we work, share and collaborate. If steam power was the main drive behind the economic revolution, then advanced, automation can rightly be called the drive behind the digital transformation of today’s businesses. Before we further explore... Read More
There was a time when terms like machine learning were fascinations from science fictions. After forty years of hard work, research and experimentation finally it is ready to become the next big thing. Each organization has tons of data for each department in different forms like images, documents, emails,... Read More
The business landscape played a huge role behind the global artificial intelligence (AI) growth by 154% in 2019. Such is the popularity and demand of AI in today’s world and it’s all driven by the thirst to bring about a competitive edge. Industries like retail, healthcare, transportation, finance and technology... Read More
